MSC Chile
Your Trusted Logistics
Partner Since 1994
" We believe that logistics is more than moving cargo — it’s about building trust. What sets us apart is our ability to work hand-in-hand with our clients, understanding their time-sensitive needs and crafting solutions that truly fit. We proudly connect Chile with the world, and the world with our roots — always through people, with empathy, dedication, and a personal touch. "
Solutions That Move Your Business Forward
Your Shipping Needs Met
Your Gateway to Global Growth
At MSC Chile, we connect your exports to over 300 global trade routes with flexible, end-to-end logistics solutions tailored to your needs.
With a strong presence in Chile’s main ports and a dedicated local team, we offer reliable, efficient, and personalized support at every step of your export journey.
" At MSC Chile, we understand that every exporter has unique needs. Our commitment is to support them with tailor-made logistics solutions, combining global coverage with local expertise to ensure their products reach the world efficiently and safely. "
Export Local Requirements
Container Rent (Detention) (Effectives from July 1st, 2025)
Calculation start: Day after gate-out empty/reuse
Calculation end: Same day gate-in full/reuse/shipping
| Type | Free Days | First Period | First Rate | Thereafter Rate |
| 20DV | 10 | 8 | USD 60 | USD 110 |
| 40DV | 10 | 8 | USD 85 | USD 115 |
| 40HC | 10 | 8 | USD 85 | USD 115 |
| 20OT | 7 | 8 | USD 60 | USD 110 |
| 20FL | 7 | 8 | USD 60 | USD 110 |
| 40OT | 7 | 8 | USD 85 | USD 115 |
| 40FL | 7 | 8 | USD 85 | USD 115 |
| 20RE | 5 | 12 | USD 130 | USD 210 |
| 40NOR | 10 | 8 | USD 85 | USD 115 |
| 40HR | 5 | 12 | USD 130 | USD 210 |
IMO CARGO: Container Rent (Detention) (Effective from July 1st, 2025)
| Type | Free Days | First Period | First Rate | Thereafter Rate |
| 20DV | 10 | 8 | USD 78 | USD 143 |
| 40DV | 10 | 8 | USD 110 | USD 150 |
| 40HC | 10 | 8 | USD 110 | USD 150 |
| 20 Special | 7 | 8 | USD 78 | USD 143 |
| 40 Special | 7 | 8 | USD 110 | USD 150 |
| 20RE | 5 | 12 | USD 169 | USD 273 |
| 40HR | 5 | 12 | USD 169 | USD 273 |
Documentation Charges (Effective from February 1st, 2025)
| Services (VAT not included) | Value |
| Late reception of Shipping Instruction | USD 85 |
| Correction of Shipping Instruction transmission | USD 55 |
| BL Correction first Phase (before 48 hours of ETD) | USD 85 |
| BL Correction second Phase (after 48 hours of ETD) | USD 135 |
| BL Reissuance | USD 65 |
| Original Print BL | USD 30 |
| Telex Release | USD 60 |
| Express Release | USD 60 |
| Additional BL copies | USD 50 |
| Certificate Issuance | USD 50 |
| Invoice Cancellation | $ 12.000 |
| Container Resealing | USD 20 |
| Late Arrival Dry | USD 250 |
| Late Arrival Reefer | USD 300 |
| Early Arrival (daily basis) | USD 150 |
| Late Payment Fee (effective from day 11 after vessel departure) | USD 75 |
| Late Payment Fee (effective from day 31 after vessel departure) | USD 200 |
*Early Arrival can be subject to storage at terminal
*Rates quoted in US dollars will be invoiced in local currency, using the exchange rate officially published by the Central Bank of Chile at the time of billing.
Documentary Procedures Mailboxes
| POL/POD | Procedure | Mailbox |
| Arica | BL withdrawal Export documentary requests (except for BL copies) |
CL070-MSCCLARIDocumentation_ContainerList@msc.com CL070-MSCCLARIExportList@msc.com |
| Puerto Angamos | Export documentary requests (except for BL copies) BL withdrawal |
CL070-MSCCLANFDocumentation@msc.com CL070-MSCCLIQQImportList@msc.com |
| Iquique | Export documentary requests (except for BL copies) BL withdrawal |
CL070-MSCCLIQQExportList@msc.com CL070-MSCCLSAIImportList@msc.com |
| San Antonio | Export documentary requests (except for BL copies) BL withdrawal |
CL070-MSCCLSAIExportList@msc.com CL070-MSCCLVAPBLExportList@msc.com |
| Valparaíso | Export documentary requests (except for BL copies) BL withdrawal |
CL070-MSCCLSAIExportList@msc.com CL070-MSCCLSVEBLExportList@msc.com |
| San Vicente, Coronel and Lirquén | Export documentary requests (except for BL copies) | CL070-MSCCLSVEExportList@msc.com |
| All ports | BL withdrawal | CL070-MSCCLSANBLExportList@msc.com |
| All ports | Telex Release request | CL070-MSCCLARIDocumentation_ContainerList@msc.com |
| All ports | Change of destination request | CL070-CODRequest@msc.com |
| Valparaíso and San Antonio | Manifest corrector request | CL070-correctoresvap@msc.com |
| Arica, Iquique, Puerto Angamos, San Vicente, Coronel and Lirquén |
CL070-correctoressve@msc.com |
Export Local Procedures
POD Release Instruction / Express Release / Telex Release
All release instructions for the BL must be declared on the Shipping Instructions sent through myMSC or INTTRA. This is mandatory information to be included.
If the release instruction is at POL, please do not forget to inform if the documents should be freighted or not. If the document’s collection will be in Santiago or another agency. If this information is not included in the Shipping Instructions, the BLs will be printed by default at Santiago, and to amend the place of release a fee will be charged. The BLs set consist of 3 OBLs and 6 non-negotiable copies. You will need to inform us if you need them freighted or un-freighted.
POD release
3/3 BLs printed at port of discharge. This instruction is not accepted by all countries and a fee might apply. This will be charged by the POD agency and should be paid by the consignee before the BL is collected.
If the client doesn´t have credit, freight must be paid before the release instructions are sent.
Express Release (Sea Waybill)
Cargo release without original BL.
This instruction is declared in the manifest and transmitted automatically to the POD to all clients with credit.
If the client doesn´t have credit, freight must be paid before the release instructions are sent.
Telex Release
Release without original BL. This instruction applies when originals are already printed..
Freight must be paid, and BLs returned to MSC. This instruction has a fee associated which will be invoiced in local currency.
Please consider the following differences:
1. Telex Release for “Nominative” BLs
3/3 BLs and Letter Telex Release Request must be delivered to MSC.
BLs must be signed and stamped by the shipper on the back. Once this is done and the local charges are paid, Telex Release will be sent.
2. Telex release “To Order” BLs
Follow the same steps as per Nominative BLs. The BLs should be endorsed but clearly showing the address, contact, phone, and the name of the client to whom the cargo has to be released. If the client forgot to endorse the BLs, you can use a LOI for non-endorsed OBLs. This must be duly signed by the shipper.
Manifest real data to Canada Customs
For all the cargo to Canada, real shipper and consignee details must be detailed in the manifest as per Canada Customs’ requirements.
For NVOCC, the code must be declared on your Shipping Instructions, for it to be included in our system and inform Customs.
If you are not allowed to transmit directly to Canada Customs (not NVOCC), you will need to declare this, in addition to the details manifested on the master BL - the real details of the shipper and consignee.
If you do not follow this procedure, your cargo could risk remaining on hold at the transshipment port until the correct transmission is done.
Please note that in case you receive a message reading: “Do not Load” for your shipment, the cargo will be automatically fined USD 60/container, in addition to all the associated costs a Manifest Corrector should be processed.
BLs to Order – Shipments to USA and Canada
The USA and Canada Customs regulation allows to manifest endorsed BLs complying with the following requirements:
Consignee must read “TO ORDER OF (ANY COMPANY)” and the expression “TO ORDER” is not allowed in Spanish either (A la orden de...)
The following are the alternatives that can be used:
- To order of
- To order of Shipper
- To order of the Shipper
- To the order of
- To the order of shipper
In case of:
To Order of Company: Consignee complete details must be included.
To Order of a Bank: All the bank details, including contact person and address, must be declared.
The Notify must be the real receiver with a USA address.
For cargo in transit through USA and Canada the same instructions apply, but the notify party can be located in a third country. A second notify party can be manifested.
BL or containers cancellation by Shipper request
Once the manifest has been transmitted, any cancellation or modification for BL or containers should be done through a Manifest Corrector (EMC). This is because cargo must be manifested to POD Customs before the estimate arrival date of the vessel.
Associated costs:
• Cancellation for containers with POD Mexico / USA - Puerto Rico / Canada / Japan = SMA Charge + Local Corrector in CLP
• Roll over for BLs/Containers with POD Mexico / USA - Puerto Rico / Canada / Japan = SMA Charge + Local corrector in CLP + costs at port (if any)
• Cancellation for BL (Shipper Request) = Local Corrector in CLP, no SMA associated
• Cancellation for BLs or containers to other destinations = Local Corrector in CLP
• Roll over for BLs or containers to other destinations = Local Corrector in CLP + costs at port (if any).
Letter to release BLs
If you need to withdraw Original BLs, you must provide a letter signed and stamped with the logo of your company for the BLs to be released properly.
- To release Export BL, a letter must be provided, signed, and stamped with the logo of the shipper.
- When the shipment is in the name of a natural person, the letter must be provided without the logo, but attaching the ID or passport photocopies on both sides.
FFWW letters, booking client, invoice company, custom agencies , and other that is not the shipper or consignee on the BL will not be accepted. For exceptions please contact the documentation department for assistance .
Please consider that the export BLs will be available 48 hrs after the vessel departure.
In our documents you can find the Letter to Release Export BLs, with the necessary details to pick up the BLs.
Electronic Manifest Corrector (EMC) request
Manifest Correctors can be requested through our local platform MSC Go.
This platform allows to request the EMC or COD (Change of destination), pay the invoice, and receive the final BL with the correction.
SOLAS VGM Information
Government approval status
- Dirección General del Territorio Maritimo y Marina Mercante (DIRECTEMAR) is the responsible in Chile of implement the VGM procedures.
- 5% of tolerance for any commodity / 10% of tolerance for live/organic commodities.
- Containers / cargo must be weighing on scales duly certificated by INN authorized laboratories. Information available on www.inn.cl.
- Containers will be not accepted inside any stacking of any Chilean port without the previous VGM presentation.
- In DIRECTEMAR webpage there’s a form available to submit the VGM information of any container and the possibility to download a certificate.
What to include in your VGM transmission
The following items are mandatory and must be on all VGM instructions:
- Booking or Bill of Lading number
- Container number
- VGM + unit
- Authorized person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers
- Responsible party Name
How to submit your VGM instructions
- myMSC
-INTTRA
Deadlines for sending your VGM instructions
The deadlines will be defined for each cut off stacking according to the port / service / vessel
Admin Fees and costs
The VGM is under the shipper’s responsibility, therefore all costs generated for the lack of having sent this information on time will be transferred to the shipper.
Recommendations
- Chilean terminals offer the service to weight and verify the VGM for shippers that might require this.
- For containers from other countries, Chilean local authority will consider the VGM certified at origin.
Stacking
CUT OFF CARGO (DRY – REEFER)
Corresponds to the cut off date for physical and documentary procedures for direct cargo to some ports in Mexico, Asia and Europe and also for cargo transshipment in these ports.
According to our services the cut off port are:
ANDES SERVICE
MANZANILLO – SHANGHAI – XIAMEN – SHEKOU – YOKOHAMA – NINGBO – LÁZARO CARDENAS
INCA SERVICE
SHANGHAI – NINGBO – YANTIAN
NWC – USA – SAWC SERVICE
ANTWERP – ROTTERDAM – SINES – LONDON GATEWAY
Stacking Deadline:
IMO Deadline
Import Security Filling (ISF)
Get easy access to Bill of Lading Number information to complete ISF filings with US Customs.
Imports Made Easy
We make it easy to bring your products into the country.
With a strong presence in the country’s main ports and access to our global network, we connect your business to the world reliably and efficiently.
Our local team supports you at every step: managing port operations, inland transport, and warehousing, so your cargo arrives safely, on time, and ready to go.
" At MSC Chile, we know that every import drives a business in constant motion. As industry leaders, our commitment is to ensure the immediate delivery of agile and personalized service, backed by a highly professional human team that tracks every requirement, so your business never stops. "
Import Local Requirements
Container Rent / Demurrage (Effective as of July 1st, 2025) (USD/day)
Merchant haulage start: Same day individual equipment discharge.
Calculation end: Same day gate-in empty/reuse/shipping.
| Type | Free Days | First Period | First Rate | Second Period | Second Rate | Thereafter Rate |
| 20DV | 5 | 6 | 95 | 13 | 130 | 150 |
| 40DV | 5 | 6 | 120 | 13 | 145 | 190 |
| 40HC | 5 | 6 | 120 | 13 | 145 | 190 |
| 20FL | 4 | 3 | 180 | 17 | 190 | 230 |
| 20OT | 4 | 3 | 180 | 17 | 190 | 230 |
| 40FL | 4 | 3 | 180 | 17 | 190 | 230 |
| 40OT | 4 | 3 | 180 | 17 | 190 | 230 |
| 20RE | 3 | 9 | 190 | - | - | 250 |
| 40HR | 3 | 9 | 190 | - | - | 250 |
| NOR | 5 | 6 | 120 | 13 | 145 | 190 |
IMO CARGO: Container Rent (Demurrage) (Effective as of September 1st, 2023)
| Type | Free Days | First Period | First Rate | Second Period | Second Rate | Thereafter Rate |
| 20DV | 5 | 6 | 124 | 13 | 169 | 195 |
| 40DV | 5 | 6 | 156 | 13 | 188 | 247 |
| 40HC | 5 | 6 | 156 | 13 | 188 | 247 |
| 20FL | 4 | 3 | 234 | 17 | 247 | 299 |
| 20OT | 4 | 3 | 234 | 17 | 247 | 299 |
| 40FL | 4 | 3 | 234 | 17 | 247 | 299 |
| 40OT | 4 | 3 | 234 | 17 | 247 | 299 |
| 20RE | 3 | 9 | 247 | - | - | 325 |
| 40HR | 3 | 9 | 247 | - | - | 325 |
| NOR | 5 | 6 | 156 | 13 | 188 | 247 |
Administration Service Fee
| Service | Fee |
| Administration Service Fee 20DV | US$ 75 |
| Administration Service Fee 20FL | US$ 150 |
| Administration Service Fee 20OT | US$ 150 |
| Administration Service Fee 20PL | US$ 150 |
| Administration Service Fee 20RE | US$ 155 |
| Administration Service Fee 40DV | US$ 105 |
| Administration Service Fee 40HC | US$ 105 |
| Administration Service Fee 40FL | US$ 150 |
| Administration Service Fee 40OT | US$ 150 |
| Administration Service Fee 40PL | US$ 150 |
| Administration Service Fee 40HF | US$ 150 |
| Administration Service Fee 40HR | US$ 155 |
| Administration Service Fee 40NOR | US$ 155 |
Documentary Procedures Mailboxes
| POL/POD | Procedure | Mailboxes |
| Arica | Issuance, corrections, valuations, clarifications request BL withdrawal. Guarantees |
CL070-MSCCLARIDocumentation_ContainerList@msc.com |
| Puerto Angamos | Issuance, corrections, valuations, clarifications request | CL070-MSCCLANFImportList@msc.com |
| Iquique | Issuance, corrections, valuations, clarifications request BL withdrawal. Guarantees |
CL070-MSCCLIQQImportList@msc.com |
| San Antonio | Issuance, corrections, valuations, clarifications request Warehouse change request |
CL070-MSCCLSAIImportList@msc.com CL070-MSCCLSAICambioAlmacen@msc.com |
| Valparaiso | Issuance, corrections, valuations, clarifications request Warehouse change request |
CL070-MSCCLVAPImportList@msc.com CL070-MSCCLVAPCambioAlmacen@msc.com |
| San Vicente, Coronel and Lirquén | Issuance, corrections, valuations, clarifications request BL withdrawal. Guarantees |
CL070-MSCCLSVEImportList@msc.com CL070-MSCCLSVEBLExportList@msc.com |
| All ports | BL withdrawal Letter of responsibility presentation. Warehouse change request |
CL070-MSCCLSANBLExportList@msc.com CL070-mscclsancartaresponsabilidad@msc.com |
| All ports | Change of destination request | CL070-CODRequest@msc.com |
Documentation Charges (Effective as of February 1st, 2025)
| Services (VAT not included) | Value |
| Import BL issuance | USD 70 |
| BL Valuation | USD 55 |
| Liability letter reception / Warehouse | USD 80 |
| Liability letter reception after deadline | USD 60 |
| Certificate Issuance | USD 50 |
| BL Reissuance | USD 60 |
| Manifest Amendment - within 7 days as of discharge rate | USD 80 |
| Manifest Amendment - 7 days after discharge rate | USD 130 |
| Warehouse changes after deadline | USD 120 |
| Change of manifest – Cargo in transit | USD 60 |
| Invoice reissuance | $ 12.000 |
| Invoice cancellation |
$12.000 |
*Rates quoted in US dollars will be invoiced in local currency, using the exchange rate officially published by the Central Bank of Chile at the time of billing.
Import Local Procedures
Import local procedures
MSC Go is our local self-service platform that enables clients to request and pay for a variety of services.
Main services available at MSC Go:
- Warehouse changes
- Transshipment certificates
- Demurrage
- Release at destination instruction
- Collect charges payment
- Guarantee
House Bill of Lading letter
The format for the letter to be presented with the house BL must be completed, filling-in all the required information as requested. The letter will only be accepted duly signed and with the Freight Forwarder logo on it.
Release BLs letter
To withdraw Original BLs, you must provide a letter signed and stamped with the logo of the company.
- To release Import BL, a letter must be provided, signed, and stamped with the logo of the consignee.
- To release Import BL consigned to a bank, a letter must be provided signed, stamped by the bank.
- If it’s an individual client, a letter must be also provided without the logo, but with a copy of the client's ID or passport.
*FFWW letters; booking client, invoice company, custom agency or other, not manifested as shipper or consignee, will not be accepted. For these cases, please contact MSC Chile directly.
You can find the Release BL letter available in our documents with the necessary details to pick up the BLs.
Guarantee Form
In our documents you can find the Guarantee Form, which has a Guarantee document to pick up empty containers.
Guaranteeing authorization (Natural person)
Authorization document to transmit the clients’ debt information to DICOM if proceeds.
In our documents you can find the Guaranteeing authorization (Natural person)
Warehouse Change Letter
Predefined warehouse change application form.
In our documents you can find the Warehouse Change Letter
IMO Warehouse Change Letter
Predefined warehouse change application form.
In our documents you can find the IMO Warehouse Change Letter
Liability Letter
This letter allows to deliver the cargo to the House Bill of Lading’s consignee with the approval of the FFWW.
In our documents you can find the Liability Letter.
Seal Form
Any seal changes must be communicated to MSC through a Seal Form.
In our documents you can find the Seal Form.
Pick up BL form
Pick up BL authorization.
In our documents you can find the Pick up BL form.
Import Deadline
Export Local Requirements
Container Rent (Detention) (Effectives from January 24th, 2022)
Calculation start: Day after gate-out empty/reuse
Calculation end: Same day gate-in full/reuse/shipping
| TYPE | Free Days | Rates (USD/day)* | |
|
20DV |
10 | USD 60 | |
| 40DV | 10 | USD 85 | |
| 40HC | 10 | USD 85 | |
| 20OT | 7 | USD 60 | |
| 20FL | 7 | USD 60 | |
| 40OT | 7 | USD 85 | |
| 40FL | 7 | USD 85 | |
| 20RE | 5 | USD 100 | |
| 40NOR | 10 | USD 80 | |
| 40HR | 5 | USD 130 |
IMO CARGO: Container Rent (Detention) (Effectives from August 15th, 2022)
| TYPE | Free Days | Rates (USD/day)* | |
|
20DV |
10 | USD 78 | |
| 40DV | 10 | USD 110 | |
| 40HC | 10 | USD 110 | |
| 20 Special | 7 | USD 78 | |
| 40 Special | 7 | USD 110 | |
| 20RE | 5 | USD 130 | |
| 40HR | 5 | USD 169 |
Documentation Charges (Effectives from September 1st, 2023)
| Services (VAT not included) | Value |
| Late reception of Shipping instruction | US$ 85 |
| Correction of Shipping instruction transmission | US$ 55 |
| BL Correction first Phase (before 48 hours of ETD) | US$ 85 |
| BL Correction second Phase (after 48 hours of ETD) | US$ 135 |
| BL Reissuance | US$ 65 |
| Original Print BL | US$ 30 |
| Telex Release | US$ 45 |
| Express Release | US$ 45 |
| Additional BL copies | US$ 50 |
| Certificate Issuance | US$ 50 |
| Invoice Cancellation | $ 12.000 |
| Container Resealing | US$ 20 |
| Late Arrival Dry | US$ 250 |
| Late Arrival Reefer | US$ 300 |
| Early Arrival (daily basis) | US$ 150 |
| Late Payment Fee (effective from day 11 after vessel departure) | US$ 75 |
| Late Payment Fee (effective from day 31 after vessel departure) | US$ 200 |
*Early Arrival can be subject to storage at terminal
*Rates in american dollar will be billed in national currency with the exchange rate observed by the Chilean Central Bank.
Documentary Procedures Mailboxes
| POL / POD | Procedure | Mailbox |
| Arica |
BL withdrawal Export documentary requests (except for BL copies) |
|
| Puerto Angamos |
Export documentary requests (except for BL copies) BL withdrawal |
|
| Iquique |
Export documentary requests (except for BL copies) BL withdrawal |
|
| San Antonio |
Export documentary requests (except for BL copies) BL withdrawal |
|
| Valparaiso |
Export documentary requests (except for BL copies) BL withdrawal |
|
| San Vicente, Coronel and Lirquén | Export documentary requests (except for BL copies) | CL070-MSCCLSVEExportList@msc.com |
| All ports | BL withdrawal | CL070-MSCCLSANBLExportList@msc.com |
| All ports | Telex Release request | CL070-MSCCLARIDocumentation_ContainerList@msc.com |
| All ports | Change of destination request | CL070-CODRequest@msc.com |
| Valparaiso and San Antonio | Manifest corrector request | CL070-correctoresvap@msc.com |
| Arica, Iquique, Puerto Angamos, San Vicente, Coronel and Lirquén | CL070-correctoressve@msc.com |
Import Local Requirements
Container Rent / Demurrage (Effective from September 1st, 2023) (USD/day)
Merchant haulage start: Same day individual equipment discharge.
Calculation end: Same day gate-in empty/reuse/shipping.
| Type | Free Days | First Period | First Rate | Second Period | Second Rate | Thereafter Rate |
| 20DV | 5 | 6 | 85 | 13 | 125 | 140 |
| 40DV | 5 | 6 | 115 | 13 | 145 | 190 |
| 40HC | 5 | 6 | 115 | 13 | 145 | 190 |
| 20FL | 4 | 3 | 180 | 17 | 190 | 230 |
| 20OT | 4 | 3 | 180 | 17 | 190 | 230 |
| 40FL | 4 | 3 | 180 | 17 | 190 | 230 |
| 40OT | 4 | 3 | 180 | 17 | 190 | 230 |
| 20RE | 3 | 3 | 185 | 18 | 190 | 250 |
| 40HR | 3 | 3 | 185 | 18 | 190 | 250 |
| NOR | 5 | 6 | 150 | 13 | 190 | 235 |
IMO CARGO: Container Rent (Demurrage) (Effectives from September 1st, 2023)
| Type | Free Days | First Period | First Rate | Second Period | Second Rate | Thereafter Rate |
| 20DV | 5 | 6 | 110 | 13 | 162 | 182 |
| 40DV | 5 | 6 | 149 | 13 | 188 | 247 |
| 40HC | 5 | 6 | 234 | 13 | 247 | 299 |
| 20FL | 4 | 3 | 234 | 17 | 247 | 299 |
| 20OT | 4 | 3 | 234 | 17 | 247 | 299 |
| 40FL | 4 | 3 | 234 | 17 | 247 | 299 |
| 40OT | 4 | 3 | 234 | 17 | 247 | 299 |
| 20RE | 3 | 3 | 240 | 18 | 247 | 325 |
| 40HR | 3 | 3 | 240 | 18 | 247 | 325 |
| NOR | 5 | 6 | 195 | 13 | 247 | 306 |
Documentation Charges (Effective from September 1st, 2023)
| Services (VAT not included) | Value |
| Import BL issuance | US$ 60 |
| BL Valuation | US$ 55 |
| Liability letter reception / Warehouse | US$ 40 |
| Liability letter reception after deadline | US$ 60 |
| Certificate Issuance | US$ 50 |
| BL Reissuance | US$ 55 |
| Manifest Amendment - within 7 days as of discharge rate | US$ 60 |
| Manifest Amendment - 7 days after discharge rate | US$ 85 |
| Warehouse change after deadline | US$ 95 |
| Change of manifest – Cargo in transit | US$ 50 |
| Invoice reissuance | $ 12.000 |
| Invoice cancellation | $ 12.000 |
*Rates in American currency will be billed in national currency with the exchange rate observed by the Chilean Central Bank
Administration Service Fee
| Service | Fee |
| Administration Service Fee 20DV | US$ 75 |
| Administration Service Fee 20FL | US$ 150 |
| Administration Service Fee 20OT | US$ 150 |
| Administration Service Fee 20PL | US$ 150 |
| Administration Service Fee 20RE | US$ 155 |
| Administration Service Fee 40DV | US$ 105 |
| Administration Service Fee 40HC |
US$ 105 |
| Administration Service Fee 40FL | US$ 150 |
| Administration Service Fee 40OT | US$ 150 |
| Administration Service Fee 40PL | US$ 150 |
| Administration Service Fee 40HF | US$ 150 |
| Administration Service Fee 40HR | US$ 155 |
| Administration Service Fee 40NOR | US$ 155 |
Documentary Procedures Mailboxes
| POL / POD | Procedure | Mailbox |
| Arica |
Issuance, corrections, valuations, clarifications request BL withdrawal. Guarantees |
CL070-MSCCLARIDocumentation_ContainerList@msc.com |
| Puerto Angamos | Issuance, corrections, valuations, clarifications request | CL070-MSCCLANFImportList@msc.com |
| Iquique |
Issuance, corrections, valuations, clarifications request BL withdrawal. Guarantees |
CL070-MSCCLIQQImportList@msc.com |
| San Antonio |
Issuance, corrections, valuations, clarifications request Warehouse change request |
|
| Valparaiso |
Issuance, corrections, valuations, clarifications request Warehouse change request |
|
| San Vicente, Coronel and Lirquén |
Issuance, corrections, valuations, clarifications request BL withdrawal. Guarantees |
|
| All ports |
BL withdrawal Letter of responsibility presentation. Warehouse change request |
|
| All ports | Change of destination request | CL070-CODRequest@msc.com |
Export Local Procedures
All release instructions for the BL must be declared on the Shipping Instructions sent through myMSC or INTTRA. This is mandatory information to be included.
If the release instruction is at POL, please do not forget to inform if the documents should be freighted or not. If the document’s collection will be in Santiago or another agency. If this information is not included in the Shipping Instructions, the BLs will be printed by default at Santiago, and to amend the place of release a fee will be charged. The BLs set consist of 3 OBLs and 6 non-negotiable copies. You will need to inform us if you need them freighted or un-freighted.
POD release
3/3 BLs printed at port of discharge. This instruction is not accepted by all countries and a fee might apply. This will be charged by the POD agency and should be paid by the consignee before the BL is collected.
If the client doesn´t have credit, freight must be paid before the release instructions are sent.
Express Release (Sea Waybill)
Cargo release without original BL.
This instruction is declared in the manifest and transmitted automatically to the POD to all clients with credit.
If the client doesn´t have credit, freight must be paid before the release instructions are sent.
Telex Release
Release without original BL. This instruction applies when originals are already printed..
Freight must be paid, and BLs returned to MSC. This instruction has a fee associated which will be invoiced in local currency.
Please consider the following differences:
1. Telex Release for “Nominative” BLs
3/3 BLs and Letter Telex Release Request must be delivered to MSC.
BLs must be signed and stamped by the shipper on the back. Once this is done and the local charges are paid, Telex Release will be sent.
2. Telex release “To Order” BLs
Follow the same steps as per Nominative BLs. The BLs should be endorsed but clearly showing the address, contact, phone, and the name of the client to whom the cargo has to be released. If the client forgot to endorse the BLs, you can use a LOI for non-endorsed OBLs. This must be duly signed by the shipper.
Manifest real data to Canada Customs
For all the cargo to Canada, real shipper and consignee details must be detailed in the manifest as per Canada Customs’ requirements.
For NVOCC, the code must be declared on your Shipping Instructions, for it to be included in our system and inform Customs.
If you are not allowed to transmit directly to Canada Customs (not NVOCC), you will need to declare this, in addition to the details manifested on the master BL - the real details of the shipper and consignee.
If you do not follow this procedure, your cargo could risk remaining on hold at the transshipment port until the correct transmission is done.
Please note that in case you receive a message reading: “Do not Load” for your shipment, the cargo will be automatically fined USD 60/container, in addition to all the associated costs should a Manifest Corrector must be processed.
BLs to Order – Shipments to USA and Canada
The USA and Canada Customs regulation allows to manifest endorsed BLs complying with the following requirements:
Consignee must read “TO ORDER OF (ANY COMPANY)” and the expression “TO ORDER” is not allowed in Spanish either (A la orden de...)
The following are the alternatives that can be used:
- To order of
- To order of Shipper
- To order of the Shipper
- To the order of
- To the order of shipper
In case of:
To Order of Company: Consignee complete details must be included.
To Order of a Bank: All the bank details, including contact person and address, must be declared.
The Notify must be the real receiver with a USA address.
For cargo in transit through USA and Canada the same instructions apply, but the notify party can be located in a third country. A second notify party can be manifested.
BL or containers cancellation by Shipper request
Once the manifest has been transmitted, any cancellation or modification for BL or containers should be done through a Manifest Corrector (EMC). This is because cargo must be manifested to POD Customs before the estimate arrival date of the vessel.
Associated costs:
• Cancellation for containers with POD Mexico / USA - Puerto Rico / Canada / Japan = SMA Charge + Local Corrector in CLP
• Roll over for BLs/Containers with POD Mexico / USA - Puerto Rico / Canada / Japan = SMA Charge + Local corrector in CLP + costs at port (if any)
• Cancellation for BL (Shipper Request) = Local Corrector in CLP, no SMA associated
• Cancellation for BLs or containers to other destinations = Local Corrector in CLP
• Roll over for BLs or containers to other destinations = Local Corrector in CLP + costs at port (if any).
Letter to release BLs
If you need to withdraw Original BLs, you must provide a letter signed and stamped with the logo of your company for the BLs to be released properly.
- To release Export BL, a letter must be provided, signed, and stamped with the logo of the shipper.
- When the shipment is in the name of a natural person, the letter must be provided without the logo, but attaching the ID or passport photocopies on both sides.
FFWW letters, booking client, invoice company, custom agencies , and other that is not the shipper or consignee on the BL will not be accepted. For exceptions please contact the documentation department for assistance .
Please consider that the export BLs will be available 48 hrs after the vessel departure.
In our documents you can find the Letter to Release Export BLs, with the necessary details to pick up the BLs.
Electronic Manifest Corrector (EMC) request
Manifest Correctors can be requested through our local platform MSC Go.
This platform allows to request the EMC or COD (Change of destination), pay the invoice, and receive the final BL with the correction.
Import local procedures
Import local procedures
MSC Go is the self-service local platform that allows our clients to request different services and their payment.
Main services available in MSC Go:
- Storage changes
- Transhipment certificates
- Demurrage
- Release at destination instruction
- Collect charges payment
- Guarantee
House Bill of Lading letter
The format for the letter to be presented with the house BL must be completed, filling-in all the required information as requested. The letter will only be accepted duly signed and with the Freight Forwarder logo on it.
House Bill of Lading format letter
Release BLs letter
To withdraw Original BLs, you must provide a letter signed and stamped with the logo of the company.
- To release Import BL, a letter must be provided, signed, and stamped with the logo of the consignee.
- To release Import BL consigned to a bank, a letter must be provided signed, stamped by the bank.
- If it’s an individual client, a letter must be also provided without the logo, but with a copy of the client's ID or passport.
*FFWW letters; booking client, invoice company, custom agency or other, not manifested as shipper or consignee, will not be accepted. For these cases, please contact MSC Chile directly.
You can find the Release BL letter available in our documents with the necessary details to pick up the BLs.
Guarantee Form
In our documents you can find the Guarantee Form, which has a Guarantee document to pick up empty containers.
Guaranteeing authorization (Natural person)
Authorization document to transmit the clients’ debt information to DICOM if proceeds.
In our documents you can find the Guaranteeing authorization (Natural person)
Warehouse Change Letter
Predefined warehouse change application form.
In our documents you can find the Warehouse Change Letter
IMO Warehouse Change Letter
Predefined warehouse change application form.
In our documents you can find the IMO Warehouse Change Letter
Liability Letter
This letter allows to deliver the cargo to the House Bill of Lading’s consignee with the approval of the FFWW.
In our documents you can find the Liability Letter.
Seal Form
Any seal changes must be communicated to MSC through a Seal Form.
In our documents you can find the Seal Form.
Pick up BL form
Pick up BL authorization.
In our documents you can find the Pick up BL form.
SOLAS VGM Information
Government approval status
- Dirección General del Territorio Maritimo y Marina Mercante (DIRECTEMAR) is the responsible in Chile of implement the VGM procedures.
- 5% of tolerance for any commodity / 10% of tolerance for live/organic commodities.
- Containers / cargo must be weighing on scales duly certificated by INN authorized laboratories. Information available on www.inn.cl.
- Containers will be not accepted inside any stacking of any Chilean port without the previous VGM presentation.
- In DIRECTEMAR webpage there’s a form available to submit the VGM information of any container and the possibility to download a certificate.
What to include in your VGM transmission
The following items are mandatory and must be on all VGM instructions:
- Booking or Bill of Lading number
- Container number
- VGM + unit
- Authorized person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers
- Responsible party Name
How to submit your VGM instructions
- myMSC
-INTTRA
Deadlines for sending your VGM instructions
The deadlines will be defined for each cut off stacking according to the port / service / vessel.
More info
Admin Fees and costs
The VGM is under the shipper’s responsibility, therefore all costs generated for the lack of having sent this information on time will be transferred to the shipper.
Recommendations
- Chilean terminals offer the service to weight and verify the VGM for shippers that might require this.
- For containers from other countries, Chilean local authority will consider the VGM certified at origin.
Prohibited Cargo
Prohibited cargo
It is illegal to bring the following items into or out of Chile.
- · Used vehicles, motorcycles and tires
- Asbestos
- Pornographic material
- Toxic industrial waste
View the full list of prohibited and restricted goods.
Export
- Guns and ammunition
- Explosives
- Illegal goods
- Pornographic material
View the full list of prohibited and restricted goods.
Find information on procedures and formalities.
Cargo Loading
Liquid Cargo
Fumigation
Our team of in-house forestry experts enables us to provide dedicated cargo fumigation services for the seamless shipment of wood. As a specialist in log shipments, including a long track record of shipping wood to the Far East, we provide tailored support for all of our customers, including those with specific requirements due to the bark beetle infestation in Northern Europe.
Warehousing
当社のソリューション
コンテナ輸送のグローバルリーダーであると同時に、業界特有のエキスパートで構成されるワールドワイドなチームにより、24時間体制でお客様それぞれに合わせたサービスを提供することができます。そのため、迅速かつ信頼性の高い輸送時間を実現し、お客様のニーズに合った最適なソリューションを提供することができます。
コンテナ輸送のグローバルリーダーであると同時に、業界特有のエキスパートで構成されるワールドワイドなチームにより、24時間体制でお客様それぞれに合わせたサービスを提供することができます。そのため、迅速かつ信頼性の高い輸送時間を実現し、お客様のニーズに合った最適なソリューションを提供することができます。
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