Connecting the United Kingdom
with the world
Headquartered in Ipswich, Suffolk with regional offices in London and Glasgow, and a national team across the UK, MSC is committed to delivering customer excellence and finding the best solution for your cargo. Trust MSC in the UK to handle your logistics needs, a family business with traditional values delivered in a modern way.
" Working with MSC in the UK, you’ll benefit from a team of over 850+ local experts, committed to providing a first-class customer experience. Our dedicated in-house teams are ready to connect you globally to our unrivalled wide UK port range and inland transport services. We believe in building long-term relationships, that’s why we take the time to listen and understand every
customer’s needs."
Dan Everitt
Managing Director, MSC UK
" Working with MSC in the UK, you’ll benefit from a team of over 850+ local experts, committed to providing a first-class customer experience. Our dedicated in-house teams are ready to connect you globally to our unrivalled wide UK port range and inland transport services. We believe in building long-term relationships, that’s why we take the time to listen and understand every
customer’s needs."
Dan Everitt
Managing Director, MSC UK
Exports at MSC UK
With multiple sailings from UK ports every week and extensive regional feeder connections from Liverpool, Portbury, Teesport, Tilbury, Grangemouth, and Greenock, our nationwide coverage provides true door-to-door solutions to anywhere in the world via rail, road and sea.
« In customer service, we’re committed to a friendly, flexible and
customer-focused approach. Operating out of our UK offices in Ipswich, London and Glasgow our people truly make a difference, providing global and local solutions to our customers. »
Things you Need to Know
Customs Clearance
Hazardous Cargo
When you have completed loading of your Export Hazardous cargo please send us a copy of the completed DGN. Please note, it MUST be signed in boxes 15 & 17 with the container number clearly in Box 16. Please include this on an email with your booking reference and planned export vessel within the subject line.
Please make sure your container has had the correct placards applied to it as per IMDG and ADR to ensure acceptance into the terminal of export.
VGM Receiving Policy in the UK
What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
Government approval status
In the UK the regulating body, Maritime & Coastguard Agency (MCA), will allow for +/- 5% or 500kg whichever is greater. The MCA have the right to impose a fine or penalty for any misdeclared VGM information. If you intend on obtaining your VGM by using Method 2, you will need approval from the MCA. Further information about application can be found here.
What to include in your VGM instructions
The following items are mandatory and must be included on all VGM instructions:
- Booking or Bill of Lading number
- VGM weight (cargo weight + container weight)
- Authorised person’s signatory (submitter of the VGM who may be authorised to act on behalf of shippers)
- Responsible party name
How to submit your VGM instructions
- Directly into the port systems (Destin8 / CNS)
- myMSC
- EDI (via INTTRA / GT NEXUS / Cargo Smart)
Deadlines for sending your VGM instructions
To avoid additional weighing charges from the port, please submit your VGM declaration to the port authorities before their cut off, 24 hours prior to vessel arrival. If you require MSC to arrange for the terminal to weight the container(s) on your behalf, we require this 48 hours prior to the ETA of the vessel.
Contact information
For more details, please email us or call our office: +44 (0)1473 954484
Prohibited Cargo
Imports at MSC UK
At MSC UK, we are committed to making your import process as smooth and efficient as possible. Our local team of seven specialised import trade teams understand the complexities of moving goods into the UK and are dedicated to ensuring your cargo arrives safely and on schedule.
With a global presence in over 120 countries, we offer unparalleled expertise and connectivity, bringing your imported goods from around the world to your doorstep.
Things you need to know
Read our Latest News
Here you will find the latest MSC news, service updates and a little more about your local MSC UK team.